Master Marketing Audience Segmentation — The Beginner’s Guide How to use audience segmentation to transform the way you understand and engage with your contacts
Customer Success How to spot (and prevent) churn risk using key activation features. Fulfil your customers' criteria for success, and you'll earn a customer for life. Fail to meet them, and sooner or later (probably sooner), you'll lose them.
GoSquared Updates Introducing the new GoSquared Assistant What’s changed (and what hasn’t) in the new generation of GoSquared Assistant.
GoSquared Updates 10 practical tips for adopting Live Chat as a team Hesitant about using live chat? Hesitate no more!
Grow Your Business How to use live chat for sales A beginner’s guide to winning new customers with live chat
GoSquared Updates How and why we do all-hands live chat Episode 2 of the GoSquared Podcast with Sinead McSweeney
Grow Your Business How the smartest sales teams use live chat to close more deals Live chat can be your secret weapon when closing sales
Engineering So long, Campfire. Hello Slack! How we completely changed our internal communication in one morning