Customer Success How to migrate customers from legacy pricing, without causing a rebellion Are those early stage customers still with you? And still on those mate’s rate deals? What do you do about them? Should you even do anything about them?
Customer Success Why customer service doesn’t belong in Slack Our communication with customers doesn’t happen in Slack – here’s why
Customer Success 15 Steps to Superior Customer Support Good customer support is vital for any product or service. With over 17,000 sites signed up to GoSquared (and a…