Customer Engagement Vs Customer Experience – What’s The Difference?
Customer engagement vs customer experience. They both sound similar, so they must mean similar things right? Well, not quite. So…
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What are the best user behaviour analytics tools?
We take a look at a some of the top user behaviour analytics tools available to understand your userbase better.
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How to build personalised onboarding sequences
We all want highly-engaged customers who value our products and stick around for as long as possible. A huge amount…
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Why is the first interaction with your customers so important?
The more you learn about your customers in the first steps of their journey, the better you'll treat them, and the longer they'll stay.
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What Is Customer Data, And Why Do You Need It?
Customer data is the information a business collects about a user while they interact with their product or platform.
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What is Behavioural Analytics?
Behavioural Analytics is the process of tracking user actions to make your products better and gain more customers.
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The customer journey is crucial to the success of your SaaS business. Here’s how to map it.
Creating a customer journey, which is visible across the entire company, is crucial to building SaaS products that customers value and a customer experience they enjoy.
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5 Ways To Increase Product Engagement
The simple truth is if users aren’t engaging with your products, then you don’t have a business. At least not…
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How to collect NPS customer feedback and share it with you team
NPS feedback is a great way to understand what your customers are thinking. But it's more than just a number. Learn how to create action from feedback.
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Success comes to those who understand their customers
The success of your customers is vital for the success of your own business. Understand how to serve your customers better, by knowing them better.
