Russell Vaughan
Latest
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![5 crisp chat alternatives]()
5 Crisp Chat alternatives that are free or low cost
A handy list of new and long-standing SaaS tools that are free (or almost-free) and can replace Crisp.
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How to create an automated sales funnel
Automated sales doesn't mean badly recorded cold-calls. See how you can automate your sales process in a personal and tactful way.
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Qualifying leads with data builds trust faster
Pre-qualifying your leads using data means skipping out unnecessary steps and starting on the right foot.
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How retargeting campaigns help you reach 98% of your site’s visitors
It’s rare for a visitor to convert on their first visit. Retargeting gives you a second, third, and forth chance to make an impression.
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UTM parameters – what are they? How do I use them?
Our guide to UTM parameters – how to measure and improve your marketing campaigns
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How real-time sales benefit your customers and your sales team
Take advantage of context and win more customers with real-time sales.
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Top tips for AWS re:Invent from a first timer
Last week we attended AWS re:Invent – here are our top tips and learnings from a first time attendee.
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Customer behaviour: how a better understanding will help you close 5x more leads
How you can de-code behavioural signals to streamline your sales process.
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Is your e-commerce business ready for Black Friday?
Make sure all your hard work pays off and get prepared with real-time analytics.
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Introducing the Live Chat API (beta)
The power of GoSquared Live Chat is now in your hands
