James Gill

Why deeply understanding your customers is a competitive advantage

Blockspring – slice and dice your analytics data in Google Sheets

Send data to GoSquared from all your apps and projects with the flick of a switch

All your customer data in one place, in a few clicks

Powerful user-level analytics software for businesses of all sizes.

How to make customer service your most effective marketing channel

It’s now easier than ever to find the help you need

Since you’ve been gone, here’s what has changed

First impressions count

3 key ideas for product management focus