Chris
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What is Customer Analytics Data?
Customer analytics data is the foundational pillar of all successful marketing strategies, revenue predictions, and product iterations.
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How to find the right Onboarding Software for your SaaS business
Few things beat the thrill of securing a new customer. The hours spent fine-tuning your Marketing campaigns, patiently nudging new…
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How GoSquared uses GoSquared
As a small-size SaaS business, we walk a thin line between automation and personal touch. On the one hand, we…
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What is User Experience Analytics?
When building a SaaS product, it can be so easy to get stuck in an ivory-tower. When this happens, SaaS…
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Why your customer’s first week is their most important week
That first week after signing up is critical for the long term success of your customers. Here's how to make the most of it.
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The Top 5 Online Communities for SaaS Founders in 2021
What are the best SaaS communities out there, and how do you join them? Here's the GoSquared breakdown.
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Using video support to deliver your best customer service ever
As a Support Associate, I handle hundreds of client queries every week. For the past few months, I’ve been using…
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We release an internal Newsletter about our Customers every week. Here’s why:
Getting feedback and insights from your customers is one thing, and it's a big task. But sharing this information with your team doesn't have to be complicated.